Terms & Conditions

TERMS AND CONDITIONS

1. ACCEPTANCE AND MODIFICATION OF OUR TERMS OF USE-

Welcome to our Chambre d’Amis, LLC Site. Please read these Terms of Use carefully since your access and use of the Site is governed by the current “Terms of Use”. Chambre d’Amis provides the content and services available on the website www.chambre-damis.com, to you, subject to the following terms and conditions and policies that you may find throughout the Site. Certain functionality, features or promotions as well as customer service are all deemed a part of and included with in these Terms of Use by this reference herein. By accessing, browsing and using our Site, you acknowledge that you have read, understood and accepted without reservation these Terms of Use. We reserve the right to modify these Terms of Use from time to time and will post a new dated version on our Site. You should refer back to these Terms of Use in order to familiarize yourself with any changes.

2. USE OF THE SITE

The contents of this Site, such as text, graphics, images and other material are owned by Chambre d’Amis, LLC and its affiliates, licensors and vendors and are protected by United States and intellectual property laws. Unauthorized use of the Content may violate copyright, trademark and other laws. We grant to you a limited, revocable, non-transferable and non-exclusive license to access and make personal use of the Site. You may view, print and download a single copy of the Content on the Site solely for your personal non-commercial use, provided you retain all copyright and other proprietary notices contained in the original Content on any copy you make of the Content. You may not sell or modify the Content or reproduce, display, distribute, or otherwise exploit or use the Content in any way for any public or commercial purpose. You may not use the Content on any other web site or in a networked computer environment for any purpose. You may not modify, reverse engineer or create any derivative works based upon the Site or any Content.

You may not, without the prior written permission of Chambre d’Amis, LLC, use any computer code, data mining software, “robot,” “bot,” “spider,” “scraper” or other automatic device, or program, algorithm, or methodology having similar processes or functionality, or any manual process, to monitor or copy, republish, redistribute, transmit, sell, license any of the pages, images, data, or content found on the Site or accessed through the Site. Any website that links to the Site may link to, but not replicate any of our Content, may link only to our Home page, may not imply that we are endorsing such website or its services or products, may not contain obscene, illegal or offensive content and may not misrepresent any relationship with us. Any unauthorized use of our Site by you or violation of the Terms of Use shall automatically terminate any limited licenses as set forth herein. Any failure by Chambre d’Amis, LLC to enforce a right attributed to it under these Terms of Use or under the law shall not constitute a waiver by it to invoke and enforces its rights.

3. COPYRIGHTS

The Content of our Site, which includes but is not limited to the texts, marks, logos, diagrams, study results, photographs, videos, layout, design, products, images and processes are the property of Chambre d’Amis, LLC or its affiliated companies and are used with the permission of the owners or licensors and further are protected by copyright, trademarks, patents and all other intellectual or industrial property rights which exist under the laws of the United States and international laws, including laws governing copyrights and trademarks. Except as set forth in paragraph 2 above, nothing contained on our Site shall be interpreted or construed as granting you a license or right to use any Content of our Site. Chambre d’Amis, LLC does not warrant or make any representations to you that any of the Content used or displayed on its Site will not infringe on the rights of any third parties.

Online Copyright Infringement Liability Limitation Act (OCILLA) is United States federal law that creates a conditional safe harbor for online service providers (OSP) (a group which includes internet service providers (ISP)) and other Internet intermediaries by shielding them for their own acts of direct copyright infringement (when they make unauthorized copies) as well as shielding them from potential secondary liability for the infringing acts of others. If you believe that any materials or content used or displayed on this Site violates your copyright, you may send us a notice in accordance with the following elements of notification in accordance with OCILLA and consistent with the Digital Millennium Copyright act notice policy.

(A) To be effective under this subsection, a notification of claimed infringement must be a written communication provided to the designated agent of a service provider that includes substantially the following: (i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. (ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site. (iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material. (iv) Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number and, if available, an electronic mail address at which the complaining party may be contacted. (v) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. (vi) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

(B) (i) Subject to clause ii, a notification from a copyright owner or from a person authorized to act on behalf of the copyright owner that fails to comply substantially with the provisions of subparagraph (A) shall not be considered under paragraph (1)(A) in determining whether a service provider has actual knowledge or is aware of facts or circumstances from which infringing activity is apparent. (ii) In a case in which the notification that is provided to the service provider’s designated agent fails to comply substantially with all the provisions of subparagraph (A) but substantially complies with clauses (ii), (iii), and (iv) of subparagraph (A), clause (i) of this subparagraph applies only if the service provider promptly attempts to contact the person making the notification or takes other reasonable steps to assist in the receipt of notification that substantially complies with all the provisions of subparagraph (A).

Our designated Agent for notice for claims of copyright infringement is

Chambre d’Amis, LLC,
1731 Commerce Drive Suite 114,
Atlanta, GA 30318
Email: info@chambre-damis.com
Phone: 404-367-8300

Please note that the above referenced contact is for notifying Chambre d’Amis that copyrighted material may have been infringed. All other inquiries will not receive a response through this process and should be directed to our customer service group by an email to info@chambre-damis.com.

4. DISCLAIMER OF WARRANTIES

Any Content or materials or other information that is found on this Site is provided to you “As Is” in function of their availability and without any guaranty of any sort, express or implied including without limitation, the implied warranty of merchantability or fitness for any particular purpose. Chambre d’Amis, LLC does not guarantee that this Site will not be interrupted, timely, absolutely secure, free from viruses or free from error. If not expressly provided for in these Terms of Use, no information or advise, whether provided orally or in writing, obtained from Chambre d’Amis, LLC or during the use of any of the services made available by this Site shall create any guarantees. We attempt to be as accurate as possible when describing our products on the Site, however, we do not warrant that the product descriptions, colors, information or other content available on the Site are accurate, complete, current or error-free. The Site may contain typographical errors or inaccuracies. We reserve the right to correct any errors, inaccuracies, or omissions (even after an order has been submitted) and to change or update information at any time without prior notice.

5. THIRD PARTY LINKS

We are not responsible for the content of any third party site even if they are linked to or from our Site. You access third party site at your own risk as we do not evaluate nor are we responsible for any information, use or content of any third party site.

6. USER CONTENT

If you post or email, share or make suggestions, ideas or provide feedback, data or other materials (“User Content”) on the Site, you are responsible for such content. You hereby grant to Chambre d’Amis, LLC, a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty frees license to use, copy, license, sublicense, distribute, display, reproduce, transmit, edit and otherwise use such User Content throughout the world, in all media for any purpose. You further agree not to post, upload, transmit or otherwise publish through the Site any User Content that is unlawful, libelous, obscene, indecent, harassing, fraudulent or otherwise objectionable or which is the private information of any third party or which contains viruses or harmful and/or disruptive files and would violate the laws of the United States of America or would expose Chambre d’Amis, LLC is any harm or liability. Chambre d’Amis, LLC takes no responsibility for any User Content or for any loss or damage that may arise from any User Content including but not limited to, defamation, slander, libel, omissions, obscenity on the Site.

7. MISCELLANEOUS – LIMITATION OF LIABILITY

You waive and expressly agree not to assert any claims or allegations of any nature whatsoever against Chambre d’Amis, LLC or its directors, officers, attorneys, employees or agents which may arise out of or in any way relating to your use of the Site, events beyond our reasonable control, the services provided by the Site, the content of the Site, the products or any materials available to you through the Site including any claims or allegations relating to an alleged infringement of any proprietary rights whatsoever. Further, to the fullest extent permitted by law, neither we nor our partners or licensors will be liable for any indirect, special, punitive, incidental or consequential damages of any kind related to the Site or your use of the Site regardless of the form of action, whether in contract, tort, including negligence, or otherwise, even if we have been advised of such damages and in no event shall our maximum aggregate liability exceed one hundred U.S. ($ 100.00) Dollars. You further agree that no claims or action arising out of, or related to the use of this Site or these Terms of Use may be brought by you more than one (1) year after the cause of action relating to any such claim or action arose. You use the Site at your own risk.
Nothing contained in the Terms of Use shall be construed as creating any agency, partnership, or other form of joint venture between us. Any failure by us to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself.

In the event that any provision of the Terms of Use is considered to be illegal by either law or regulation, currently existing or future, or by a court ruling of competent jurisdiction, then such provision shall be considered as stricken, however, all other terms and provisions of the Terms of Use shall remain full force and effect. The headings of the terms and provisions of the Terms of Use are for convenience only and shall not alter or modify the terms and conditions in any manner whatsoever.

GENERAL CONDITIONS OF SALE

Each order placed with Chambre d’Amis, LLC or any of its affiliated companies (“Chambre d’Amis”) through the Internet shall be governed by the current General Conditions of Sale and our Terms of Use. These conditions shall apply to the exclusion of all other conditions. Chambre d’Amis, LLC reserves the right to modify the current General Conditions of Sale by posting an updated version with a date legend at the bottom of this page. By placing an order after the date of a new version, you agree to be bound by that updated version.

1. Your account registration

In order to use certain services on this Site, the user must establish a user account (“Account”). There is no charge for establishing or maintaining an Account. An Account is required in order to make a purchase from this Site. We will require the following to establish your Account:

Your name, a valid e-mail address and any other information we may require from time to time;
A password that you will create (You must keep this password strictly confidential and not disclose it or share it with anyone);
You must be at least 18 years of age.
You agree that any information you provide to us will be current, accurate and complete and that you shall keep your account information up to date by notifying us of any changes.

Chambre d’Amis, LLC reserves the right to terminate any Account at any time in our sole discretion, including without limitation for failure to comply with our Terms of Use, any fraud or abuse, or any misrepresentation that you or anyone using your Account may make to us. You may cancel your account with us at any time by contacting us by email at info@chambre-damis.com

You agree to be responsible for the use of your user name, password and any order placed under it with or without your knowledge or consent. If you know or suspect that someone else knows or has used your password without your authorization, you agree to contact Chambre d’Amis, LLC immediately. If you are accessing and using the Site on someone else’s behalf, you represent that you have the authority to bind that person as the principal to these General Conditions of Sale and our Terms of Use and to accept liability for harm caused by any wrongful or unlawful use of the Site or Content resulting from such access or use.

2.CONSENT TO RECEIVE NOTICES ELECTRONICALLY BY EMAIL OR THROUGH THE SITE

By using our Site, you consent to receive any notices, disclosures or other communications (“Notices”) from us electronically including without limitation by email or by posting on our Site. We do not share our customer email list with any third parties. You agree to receive all Notices that we provide you electronically and that they satisfy any legal requirements that such communications be in writing. In order to opt-out or withdraw your consent to receive Notices electronically, you must notify us of your desire to opt-out or withdraw such consent by emailing us at info@chambre-damis.com and discontinue your use of this Site. We have ten (10) days to honor your request. Your decision to not accept Notices electronically will preclude your use of any of the benefits of this Site. Your consent to receive Notices is separate from any election that you may make in regard to receipt of any marketing communications. Please refer to our Privacy Policy for information as to opting out of marketing communications.

3. PAYMENT CHOICES

You may pay for items using Visa, MasterCard, American Express or Discover.

4. HOW TO MAKE A PURCHASE, PRICING AND AVAILABILITY

If you already know the item you wish to purchase, you can click on the product and select the number of items which will then be added to your shopping cart. You can continue shopping or complete your purchase by clicking the shopping cart logo. Chambre d’Amis, LLC offers its products on this Site within the limits of its available stocks. All prices and availability are subject to change without notice until the order is completed and confirmed. If there is a product listed at an incorrect price, we have the right to refuse the order or cancel the order. If the item’s correct price is higher than our published price, we will cancel your order and notify you of the correct price. You may decide to proceed with the order at the correct price. In the event that the product that you have ordered is temporarily out of stock and we will be unable to ship to you within 30 days of the date of your order, we will notify you of the delay and you can choose to cancel the order by following the directions in the notice. If you receive a cancellation notification and would like to the keep the order open and pending, please contact us by following the directions in the notice. Orders are processed and shipped on business days only (Monday through Friday, excluding Holidays). Orders placed on Holidays or Weekend Days will be processed the following business day.
All purchases are subject to bank authorization before processing. Only authorized purchasers will be processed and shipped.

5. ORDER CONFIRMATION

The order you place on this Site will not constitute a binding contract unless and until Chambre d’Amis, LLC transmits a confirmation of order by e-mail. Chambre d’Amis, LLC reserves the right to refuse orders, notably due to lack of creditworthiness or unpaid invoices. Any data registered by Chambre d’Amis, LLC constitutes the full proof of order and the entire transaction. The data registered by the payment system constitutes full proof of the financial transactions.

6. ORDER CANCELLATIONS

If you would like to cancel an online order after it has been placed, contact our Customer Sales Representative by telephone at 404-367-8033. Once an order is processing, we regret that it cannot be changed or canceled. If your order is canceled, you will receive an email notice to advise you of the cancellation. You will not be billed for any canceled items.

7. DELIVERY

All orders confirmed by Chambre d’Amis, LLC will be delivered to the delivery address indicated at the time when you placed your order. Deliveries will be made to addresses indicated by the order other than to locations in Asia or Europe. You are responsible for verifying the quantity and condition of the merchandise upon delivery. If you discover damage or missing items, you must notify us and file a claim with the carrier and inform Chambre d’Amis, LLC within 7 days after the delivery by calling us at 404-367-8300 and after speaking with a Customer Sales Representative. You must have purchased the products from the Chambre d’Amis, LLC Site. Damaged or defective items returned only with their original packaging will receive a refund or replacement. We are unable to ship to P.O. Boxes, only to valid street addresses.

8. RETURNS

We gladly accept returns for products within 30 days of the receipt of an order. How to make a return: You must obtain a Return Merchandise Authorization Number (RMA#) by calling Customer Service at 404-367-8300. We will verify that you purchased your products directly from our Chambre d’Amis, LLC site. Please make sure that you qualify before returning the product to us. Returns without an RMA# will not qualify for a credit. To obtain your refund, the item must be returned to us in its original packaging within 30 days of order with a note including the # RMA number.

Mail your return to:  

Chambre d’Amis, LLC-
Attn: Return Department 
1731 Commerce Drive Suite 114 
Atlanta, GA 30318

Customers pay for the return shipment charges. We recommend using a shipping method that includes a tracking system as we are not responsible for lost return shipments. Once received, return packages will be processed within 10 business days. Your refund will be in the same form of payment used at the time of purchase. Please allow time for your credit card company to reflect the credit in your statement. It may take one full billing cycle for the credit to appear on your statement.
In the event that we have shipped an incorrect product(s), please notify us via email or call us at 404-367-8300. We will immediately re-ship the replacement items at no additional shipping charge to you along with a return label. Once you receive the new item(s), please use the return label to ship the incorrect item (s) back to us to avoid being charged for the replacement.

9. ELECTRONIC COMMUNICATIONS

As consistent with our Privacy Policy, we may in our discretion communicate with you electronically, including but not limited to by e-mail. You expressly agree to receive communications from us electronically and agree that all agreements, notices, disclosures or other communications that we provide to you electronically satisfy any legal requirement that a communication be in writing. To withdraw your consent to receive Notices electronically, you must notify us of your withdrawal of such consent by emailing us at info@chambre-damis.com and discontinue your use of this Site.

10. INDEMNIFICATION

You agree to indemnify, defend and hold Chambre d’Amis, LLC, and its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorney’s fees, resulting from any violation by you and our Terms of Use and General Conditions of Sale, your use of the Site (including negligent or wrongful conduct).

11. DISPUTES

With respect to any dispute regarding this Site, all rights, obligations, and all actions contemplated by the General Conditions of Sale and our Terms of Use shall be governed by the laws of the State of Georgia, as if the Terms of Use and General Conditions of Sale were a contract wholly entered into and wholly performed within the State of Georgia.

12. SHIPPING POLICY-

Our preferred shipping carriers are UPS and Federal Express but we reserve the right to use other shipping carriers.

STANDARD SERVICE

Most orders shipped via Standard Service are processed and shipped within 72 hours, depending on product availability.

Most Standard orders are delivered within 5-7 business days from the order’s ship date
Orders destined for APO/FPO/DPO and U.S. Territories are delivered within 14-21 business days of the order’s ship date

Please note that delivery for some locations in Alaska and Hawaii may take up to 14 business days.

2ND DAY SERVICE

2nd Day orders placed by 3:00 PM ET will be processed and shipped the same day, depending on product availability.

2nd Day orders placed after 3:00 PM ET will be processed and shipped the next business day.
Orders shipped via 2nd Day Service are delivered within 2 business days from the order’s ship date
Orders destined for P.O. Boxes, U.S. Territories, and APO/FPO/DPO locations and some locations in Alaska and Hawaii are not eligible for 2nd Day Service

Please note that a signature may be required upon delivery for 2nd Day shipments

OVERNIGHT SERVICE

Overnight orders placed by 3:00 PM ET will be processed and shipped the same day, depending on product availability.

Overnight orders placed after 3:00 PM ET will be processed and shipped the next business day.
Orders shipped via Overnight Service are delivered within 1 business day from the order’s ship date
Orders destined for U.S. Territories, and APO/FPO/DPO locations and some locations in Alaska and Hawaii are not eligible for Overnight Shipping

Please note that a signature may be required upon delivery for Overnight shipments

ESTIMATED DELIVERY DATES*

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.

*Applies to in-stock items only. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and are subject to change.

Shipments to Forwarding Companies

Chambre d’Amis, LLC is not responsible for damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. This means that Chambre d’Amis, LLC is not responsible for providing a replacement or refund for any goods delivered to a forwarding company. If you choose to use a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. If a package is lost or damaged after being received by the freight forwarder, it is the responsibility of the freight forwarder.

Shipments to U.S. Territories, Alaska, and Hawaii

Most items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions may apply.
Overnight and Second Day Service is not available for orders being shipped to U.S. Territories and to some locations in Alaska and Hawaii.

Business Name: Chambre d’Amis , LLC, a limited liability company organized under the laws of the State of Georgia
Business Address: 1731 Commerce Drive Suite 114 Atlanta, GA 30318
Business Phone: 404-367-8300  Email: info@chambre-damis.com
Hours: Monday-Friday, 9am-4pm EST
Website: www.chambre-damis.com

To learn more, please do not hesitate to contact us.